Diagnostics and repair

We start with an initial evaluation of your motor. We use this time to :

1. Replicate the problem and verify symptoms (water test if needed)
2. Determine if your problem is boat related or engine related
3. Determine if your problem is mechanical, electrical, or fuel related
4. Check service literature
5. Create a parts list and estimate for repair

• If the time needed to correctly identify and diagnose the problem exceeds 1 hour you will be promptly notified and asked for permission to proceed
• You will be given an accurate estimate of all parts and labor that you must approve before any repairs are completed. 
• Once repair is complete, we will re-test the problem with you so that you can verify that your concern has been resolved
• Once we have verified that your problem has been resolved, we will discuss how we found the root cause of the problem, how we fixed it, and steps you can take to prevent it from happening again in the future.